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Voicent Predictive Dialer

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Voicent Predictive Dialer is a developed by Voicent Communications, Inc. This site is not affiliated with Voicent Communications, Inc in any way. Read more.
Voicent Predictive Dialer icon Predictive dialer and semi automatic dialer for telemarketing campaign. Supports SIP based VOIP, Skype and traditional phones. Automatic dialing can play audio messages, transfer calls, and record conversations just by pressing a key
Version9.0.5
LicenseFree
OS supportWindows 8, Windows XP, Windows Vista, Windows 7, Windows Server
ReleasedOct 23, 2013
Last updatedJul 14, 2014
Total downloads2,016
Last week201
PublisherVoicent Communications, Inc
User rating
 (4 ratings)

Screenshots

Voicent Predictive Dialer screenshot
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Publisher's Description

From Voicent Communications, Inc
AgentDialer is a state of the art predictive dialer that your business can rely on. It requires no additional telecom hardware, calls are made through a SIP based VOIP service or Skype. Because this is a software only solution, AgentDialer is easy to use, flexible, and affordable. Unlike traditional predictive dialers, Agent Dialer enables agents to work remotely, such as at home or even in a different country. The only requirement is a broadband internet connection for your agent.

AgentDialer is a predictive dialer and a semi automatic dialer system combined. In predictive dialing mode, the system automatically dials the next phone number. If it is answered by an answering machine, it leaves a pre-recorded message or simply hangs up. If it is answered by a live person, it connects the call to an agent automatically.
In semi automatic dialing mode, the system can automatically dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent.

The key features of this program's Predictive Dialing mode include:

-No telephony hardware or phone line required.
-Calls can be made through Skype.
-Agents can work remotely, such as at home.
-Screen pop-up will automatically contain all information about the customer on the current call.
-Skip answering machines or leave messages automatically.
-Record phone conversations.
-Save notes about the phone call.
-Easy agent call report.
-Supports multiple phone lines and multiple agents

Semi-automatic Dialing Key features include:
-Dial a phone number, transfer the call to another number, play a pre recorded message or record the conversation, all by the press of a single key.

General features include:
-Easy to use spreadsheet interface, a do not call scrubber along with easy importing and exporting of a call list.

Specifications

Info URLhttp://www.voicent.com/predictive-dialer.php
Order URLhttp://www.voicent.com/store
Download URLhttp://www.voicent.com/download/voicent8a.exe
Install supportInstall and Uninstall
LanguageEnglish
File size0.39 MB
What's new is version 9.0.5? Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.

Publisher's License Agreement (EULA)

VOICENT COMMUNICATIONS, INC. END-USER LICENSE AGREEMENT IMPORTANT-READ CAREFULLY: This End-User License Agreement ("EULA") for Voicent software product is a legal AGREEMENT between you (either an individual person or a single legal entity, who will be referred to in this and Voicent Communications, Inc. for the Voicent software product that accompanies this EULA, including any associated media, printed materials and electronic documentation (the "Software Product"). The Software Product also includes any software updates, add-on components, web services and/or supplements that Voicent may provide to You or make available to You after the date You obtain Your initial copy of the Software Product to the extent that such items are not accompanied by a separate license agreement or terms of...

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Voicent Predictive Dialer is a developed by Voicent Communications, Inc. This site is not affiliated with Voicent Communications, Inc in any way. SafestDownloads is a platform that helps you find the software you’ve been searching for. SafestDownloads not only offers a vast catalog of thousands of free programs to choose from, but makes it easy to download them.
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