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versaSRS Help & Service Desk - ITSM/ITIL

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versaSRS Help & Service Desk - ITSM/ITIL is a developed by VersaDev. This site is not affiliated with VersaDev in any way. Read more.
versaSRS Help & Service Desk - ITSM/ITIL icon Advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS stand out from the crowd is its unique desktop application style 'look and feel'.
Version6.0
LicenseDemo
OS supportWindows 8, Windows 7, Windows Vista, Windows XP
ReleasedJan 12, 2015
Last updatedDec 29, 2014
Total downloads1,254
Last week125
PublisherVersaDev
User rating
 (2 ratings)

Screenshots

versaSRS Help & Service Desk - ITSM/ITIL screenshot
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Publisher's Description

From VersaDev
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

Specifications

Info URLhttp://www.versaSRS.com
Download URLhttp://www.versadev.com/downloads/versasrs/versasrs_v6_0_0_setup.zip
LanguageEnglish
File size19.7 MB

Publisher's License Agreement (EULA)

versaSRS - 30 DAY TRIAL Licensed Copies: 1 END-USER LICENSE AGREEMENT IMPORTANT-READ CAREFULLY: This End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and VersaDev Pty Ltd. for the VersaDev software product identified above, which includes computer software and may include associated media, printed materials, and "online" or electronic documentation ("Product"). An amendment or addendum to this EULA may accompany the Product. YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY INSTALLING, COPYING, OR OTHERWISE USING THE PRODUCT. IF YOU DO NOT AGREE, DO NOT INSTALL OR USE THE PRODUCT. 1. GRANT OF LICENSE. VersaDev Pty Ltd. grants you the following rights provided that you comply with all terms and conditions of...

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versaSRS Help & Service Desk - ITSM/ITIL is a developed by VersaDev. This site is not affiliated with VersaDev in any way. SafestDownloads is a platform that helps you find the software you’ve been searching for. SafestDownloads not only offers a vast catalog of thousands of free programs to choose from, but makes it easy to download them.
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