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Request Tracker

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Request Tracker is a developed by CyberNiche Software. This site is not affiliated with CyberNiche Software in any way. Read more.
Request Tracker icon For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
Version3.2
LicenseFree trial
OS supportWindows 8, Windows 7, Windows Server, Windows Vista, Windows XP
ReleasedJan 12, 2015
Last updatedJul 14, 2014
Total downloads773
Last week77
PublisherCyberNiche Software
User rating
 (1 rating)

Screenshots

Request Tracker screenshot
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Publisher's Description

From CyberNiche Software
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation is provided.

Specifications

Info URLhttp://www.cniche.com/request/
Download URLhttp://www.cniche.com/request/reqtrack.exe
Cost$149.00
Install supportInstall and Uninstall
LanguageEnglish
File size5.22 MB
What's new is version 3.2? Help file changes for Windows Vista.

Publisher's License Agreement (EULA)

The author and copyright holder, CyberNiche Software, gives the user the right to copy and redistribute this evaluation version of the Request Tracker program provided that all files are included and that they are not modified in any way. This evaluation version may be used for evaluation purposes for a reasonable length of time. Contact us at [email protected] for technical support or for further information.

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Request Tracker is a developed by CyberNiche Software. This site is not affiliated with CyberNiche Software in any way. SafestDownloads is a platform that helps you find the software you’ve been searching for. SafestDownloads not only offers a vast catalog of thousands of free programs to choose from, but makes it easy to download them.
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