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NetSupport Servicedesk

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NetSupport Servicedesk is a developed by NetSupport Ltd. This site is not affiliated with NetSupport Ltd in any way. Read more.
NetSupport Servicedesk  icon NetSupport Servicedesk is a powerful and wholly web based solution providing detailed recording and tracking of incidents and is built using ITIL standards.
Version3.0
LicenseDemo
OS supportWindows 8, Mac OS X, Windows 7, Windows Server, Windows Vista, Windows XP
ReleasedJan 12, 2015
Last updatedJul 14, 2014
Total downloads1,027
Last week102
PublisherNetSupport Ltd
User rating
 (2 ratings)

Screenshots

NetSupport Servicedesk  screenshot
Safe, Trusted and Spyware Free

Publisher's Description

From NetSupport Ltd
Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies.
Track and manage licenses using the inventory and application metering functionality. Identify illegal and unused software, providing the necessary knowledge to purchase the optimum number of licenses for your enterprise.
Ensure compliance with corporate configuration standards using the software metering capability to identify and maintain standard desktop configurations and those that fall out of compliance even during server downtimes.
Plan and budget for migrations, ensuring that any desktop changes needed to support an upgrade are effected. ServiceDesk allows you to procure the components in advance, plan the work and ensure the installation team is fully prepared at the point of upgrade.
Effective Security Management for identification of missing computer assets such as CD-ROMs, memory, hard drives and even entire computer systems.
Reduce the need for costly physical inventories by removing the need to visit each desktop.
Assisting with Disaster Recovery by transferring the IT information collected by your ServiceDesk to your contingency plans, identifying where critical users and revenue related PCs are located.
Virus prevention and remedial activities are essential for any enterprise. As NetSupport ServiceDesk works independently of your e-mail server, periodic updates can be distributed to your users even during a virus crisis

Specifications

Info URLhttp://www.netsupportservicedesk.com
Order URLhttp://www.netsupportsoftware.com/contact.asp
Download URLhttp://download2.netsupportsoftware.com/public/helpdesk/en/setup.exe
Cost$1,600.00
Install supportInstall and Uninstall
LanguagesEnglish, Catalan, French, German, Italian, Spanish
File size65.90 MB
What's new is version 3.0? AD integration, Auto Escalations, Support for Mobiles, Customisation

Publisher's License Agreement (EULA)

You may include NETSUPPORT SERVICEDESK on any CD compilation. You may not sell the evalution copy. You must disclose that NETSUPPORT SERVICEDESK is COMMERCIAL and the product is not free.

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Learn More

NetSupport Servicedesk is a developed by NetSupport Ltd. This site is not affiliated with NetSupport Ltd in any way. SafestDownloads is a platform that helps you find the software you’ve been searching for. SafestDownloads not only offers a vast catalog of thousands of free programs to choose from, but makes it easy to download them.
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