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Active Web Helpdesk

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Active Web Helpdesk is a developed by Activewebsoftwares. This site is not affiliated with Activewebsoftwares in any way. Read more.
Active Web Helpdesk icon Web-based Helpdesk Manager. It works by routing the Customer Question to the proper Helpdesk Personnel. Helpdesk Personnel then answers it and it is saved to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
Version2
LicenseDemo
OS supportWindows XP
ReleasedJan 12, 2015
Last updatedJul 13, 2014
Total downloads670
Last week67
PublisherActivewebsoftwares
User rating
 (1 rating)
Safe, Trusted and Spyware Free

Publisher's Description

From Activewebsoftwares
Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.


Features

Requires Customer registration and email confirmation
Define unlimited depth and number of categories
Add unlimited Helpdesk Personnel Accounts
Assign a Helpdesk Personnel per Category
Helpdesk Personnel save the Question as FAQ.
Administrator Approval before FAQ is published
Advance Search Features

search by category
search all words



Specifications

Info URLhttp://www.activewebsoftwares.com/productinfo.aspx?ProductID=12
Order URLhttp://www.activewebsoftwares.com/productinfo.aspx?ProductID=12#Pricing
Cost$749.00
Install supportInstall and Uninstall
LanguageEnglish
File size0.5078125 MB
What's new is version 2? none

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Learn More

Active Web Helpdesk is a developed by Activewebsoftwares. This site is not affiliated with Activewebsoftwares in any way. SafestDownloads is a platform that helps you find the software you’ve been searching for. SafestDownloads not only offers a vast catalog of thousands of free programs to choose from, but makes it easy to download them.
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